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Chuo-ku | Mon-Fri 10-21, Sat 10-18
011-850-6845 By appointment only

Privacy Policy

The primary language version is legally binding. See プライバシーポリシー.

This policy defines how Timolabaadvisory 合同会社 (hereinafter "the Company") handles personal information related to the use of our recording studio services. This policy comes into effect on 15 October 2026.

At a Glance:
  • We only collect information provided via our contact form or direct communication.
  • Data is used exclusively for booking management and service delivery; it is never sold.
  • Form submissions are processed via FormSubmit, based in the USA.
  • Personal data is retained until service completion or the end of the 12-month archive period.

1. Data Controller

In accordance with the Act on the Protection of Personal Information (APPI), the Company designates the following data controller:

Company Name: Timolabaadvisory 合同会社
Director: Mei Abe
Capital: ¥1,000,000
Address: Kita 3-jo 12-4, Chuo-ku, Sapporo 060-0003, Japan
Contact: [email protected] / 011-850-6845

2. Information Collected and Purpose

The Company collects only the minimum necessary personal information through the following means:

  • Contact Form: Name, email address, phone number, and project details.
  • Direct Communication: Information required for booking consultations and invoicing provided via email or telephone.

Collected information is used solely for confirming studio bookings, managing session schedules, and providing services as defined in the Terms of Service. We do not provide this data to third parties for marketing purposes without your explicit consent.

3. External Services and Data Transfer

To ensure efficient inquiry management, the Company utilizes the following external services, which may result in the transfer of data outside of Japan:

Form Processing: FormSubmit (formsubmit.co). Submitted data is processed on servers located in the USA. While FormSubmit maintains data confidentiality, please be aware that US laws apply to this processing.

Hosting: XSERVER Inc. (Address: Grand Front Osaka Tower A 32F, 4-20 Ofuka-cho, Kita-ku, Osaka 530-0011). Technical data necessary for website operation is stored here.

Consent management is handled via localStorage using the key tmlb-consent, with settings retained for 180 days.

4. Retention Periods and Deletion

Personal information is kept only for the period necessary to achieve the purposes described. The following rules apply:

  • Session Data: Recording archives are stored for 12 months after completion, after which they are permanently deleted.
  • Inquiry History: Processed immediately after service delivery or upon a valid deletion request from the client.

Invoicing and accounting data for B2B transactions are retained for the statutory period in accordance with Japanese tax laws and accounting standards.

5. Your Rights and Requests

Under the APPI, you have the following rights regarding your personal data:

  • The right to request disclosure, correction, or cessation of use of your personal information.
  • The right to request the complete deletion of your data.

To exercise these rights, please contact the Data Controller via the email address provided in Section 1. We will respond promptly following identity verification.

6. Legal Compliance and Jurisdiction

This policy complies with the Japanese "Act on the Protection of Personal Information (APPI)", the "Telecommunications Business Act", the "Consumer Contract Act", and the "Specified Commercial Transactions Act".

Complaints or consultations regarding this policy may be submitted to the following supervisory authority:

Personal Information Protection Commission (PPC)
Address: 3-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
Official Website: https://www.ppc.go.jp

Any disputes arising from this policy or the handling of personal information shall be subject to the exclusive jurisdiction of the Sapporo District Court in the first instance.