Accessibility Statement

1. Compliance Standards and Goals

Our website is developed with the goal of conforming to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We also adhere to the principles of the European Accessibility Act to ensure a comprehensive and inclusive digital experience for all visitors.

Our priority is to provide a practical interface where musicians, podcasters, and voice actors in Sapporo can check rates and book sessions without unnecessary friction or technical obstacles.

2. Implemented Features

To improve the user experience, we have implemented the following technical measures:

• Navigation: A "skip to main content" link is provided at the top of the page to bypass repetitive menu elements and access content directly.
• Keyboard Accessibility: All interactive elements, including buttons, forms, and links, can be operated using the Tab key in a logical order, with clearly visible focus indicators.
• Visual Contrast: Text and background contrast ratios meet or exceed WCAG AA requirements, ensuring readability for users with visual impairments or those in high-glare environments.
• Alternative Text: All meaningful images include descriptive alt attributes. Purely decorative elements are hidden from screen readers to avoid clutter.
• Motion Control: We use the prefers-reduced-motion media query to disable animations for users who have requested reduced motion at the system level.

3. Known Limitations

While we strive for full compliance, some limitations may exist:

• Certain complex pricing tables on the /en/services.html page may occasionally present a reading order that is less than intuitive for some screen readers.
• Some decorative SVG elements may lack detailed descriptions as they do not convey essential information.

We continuously improve these areas based on testing and user feedback. Any significant changes to service delivery, as outlined in our Terms of Service, will be reflected here.

4. Feedback and Contact

If you encounter any accessibility barriers while using our site, please contact us. To help us resolve the issue, please provide the page URL and a description of the difficulty encountered.

Email: [email protected]
Phone: 011-850-6845

We aim to respond to all accessibility inquiries within 24 hours (business days), in accordance with our studio's standard response policy.

5. Legal Compliance and Jurisdiction

This statement is operated in accordance with the Act on the Protection of Personal Information (APPI), the Telecommunications Business Act, and the Consumer Contract Act of Japan. Timolabaadvisory 合同会社 (Capital: ¥1,000,000, Director: Mei Abe) prioritizes the protection of user rights.

Any disputes arising from this statement shall be subject to the exclusive jurisdiction of the Sapporo District Court. For further details on data handling, please refer to our Data Processing Agreement.

If you are not satisfied with our response, you may contact the Personal Information Protection Commission (PPC).